Job Purpose

Support data management, analysis, reporting, and the implementation and daily operation of ERP and Student Information Systems (SIS) across the group schools.

Key Responsibilities

• Collect, clean, validate, and maintain educational and operational data.

• Develop reports, dashboards, and scorecards using Excel and Power BI.

• Analyse student, assessment, and operational data to provide meaningful insights.

• Support ERP and SIS implementation, including requirement gathering, configuration, data migration, testing, and go-live activities.

• Support academic and operational modules within ERP and SIS platforms.

• Maintain data accuracy, consistency, accessibility, security, and confidentiality.

• Identify data-quality issues and coordinate corrective actions with relevant teams.

• Coordinate system issues and enhancement requirements with users, internal teams, and vendors.

• Prepare reports for management, assessments, and KHDA inspections.

• Maintain system documentation, user guides, workflows, and SOPs.

• Train and support users on ERP, SIS, reporting tools, and new system features.

Qualifications and Experience

• Bachelor’s degree in Data Analytics, Information Management, Computer Science, or a related field.

• Two to three years of relevant UAE experience in data analysis, data management, ERP, or SIS.

• Experience within the UAE education sector is preferred.

Required Skills

• Good knowledge of ERP and SIS processes and implementation.

• Proficiency in Microsoft Excel and Power BI.

• Working knowledge of Power Query, DAX, SQL, and databases.

• Experience in data migration, validation, system testing, and user support.

• Strong analytical, problem-solving, and data-management skills.

• Good English communication, presentation, and stakeholder-coordination skills.

• Strong attention to detail and ability to manage multiple priorities.