Job Description – Manager – Quality (Civil Construction)

Position: Manager – Quality (Civil Construction)
Department: Projects / Quality Control
Industry: Civil Construction / Infrastructure
Reporting To: VP – Projects / Head of Projects
Experience: 10–15 Years (Preferred)

1. Job Summary

Responsible for planning, implementing, monitoring, and managing quality assurance and quality control activities across all construction projects. Ensure that all civil construction works comply with approved drawings, technical specifications, project quality plans, applicable standards, and statutory requirements.

2. Key Roles & Responsibilities

Quality Management & Planning

1. Develop, implement, and monitor Quality Assurance and Quality Control (QA/QC) systems across all projects.

2. Prepare and implement Project Quality Plans (PQP), Inspection and Test Plans (ITP), and Method Statements.

3. Establish quality standards, procedures, checklists, and inspection protocols for all construction activities.

4. Ensure compliance with ISO 9001 standards and relevant IS codes.

Site Quality Control & Inspection
5. Monitor the quality of civil construction activities, including excavation, foundation, concreting, reinforcement, masonry, plastering, waterproofing, and finishing works.
6. Conduct regular site inspections to ensure compliance with approved drawings and specifications.
7. Ensure proper inspection and testing of construction materials, including cement, steel, aggregates, concrete, and other materials.
8. Monitor concrete quality, including slump tests, cube tests, mix design, and compressive strength reports.
9. Ensure proper implementation of quality control procedures by site engineers, QA/QC engineers, and subcontractors.

Quality Assurance & Documentation
10. Review and approve inspection reports, material test certificates, laboratory reports, and quality-related documents.
11. Maintain quality records, inspection reports, test results, and project quality documentation.
12. Ensure proper documentation and closure of Inspection Requests (IR), Material Inspection Requests (MIR), and Work Inspection Requests (WIR).
13. Conduct internal quality audits and coordinate external quality audits.

Team Management & Coordination
14. Lead and supervise QA/QC engineers and quality inspectors across various project sites.
15. Provide technical guidance and training to site engineers and project teams on quality standards and procedures.
16. Coordinate with Project Managers, Site Engineers, Consultants, Clients, and Subcontractors regarding quality-related matters.
17. Conduct regular quality review meetings and monitor the performance of the quality team.

Non-Conformance & Corrective Actions
18. Identify quality issues and ensure timely corrective and preventive actions.
19. Issue and monitor Non-Conformance Reports (NCRs) and ensure their timely closure.
20. Investigate recurring quality issues and implement measures to prevent repetition.
21. Ensure defective or non-compliant works are rectified before proceeding with subsequent activities.

Monitoring & Reporting
22. Conduct periodic quality audits across all ongoing projects.
23. Prepare and submit monthly quality performance reports to management.
24. Monitor project quality KPIs, including NCRs, rework percentage, inspection rejection rates, and testing compliance.
25. Identify opportunities for continuous improvement in construction quality and operational efficiency.

3. Educational Qualification

• B.Tech / B.E. in Civil Engineering.

• M.Tech in Structural Engineering or Construction Management will be an added advantage.

• Certification in ISO 9001 Quality Management Systems / Lead Auditor will be preferred.

4. Required Experience

• 10–15 years of experience in civil construction QA/QC.

• Minimum 3–5 years of experience in a managerial or leadership role.

• Experience handling multiple construction projects simultaneously.

• Experience in infrastructure, commercial buildings, high-rise buildings, and government projects will be an advantage.